Journal 2022 Article
Research Article

ICT Tools & Implications for the Wellbeing of Divyangjan Working

Artee Gupta , Tanya Johri
Published: March 02, 2026
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In this ever changing fast paced rapid world, the relevance of the information and communication technology (ICT) tools is acknowledged by almost every individual. Since the last decade, there has been a significant upsurge in the usage of such tools. Technology has helped in bringing a major revolution that was otherwise unimaginable. It has not only been a constituent factor in bridging the gap among people residing in different countries by bring them together on one platform for communication but has also been one of the major reasons for an interconnected and integrated economy. Due to such technological upgradation, globalization is no more a mere dream. In every sector of economy such as primary, secondary or tertiary, the role of ICT is evident. Recently, COVID-19 pandemic made an impact on almost the lives of every individual in various different ways, the entire nation had no option but to make a widespread shift by primarily focusing more on the increase usage of the Information and communication technology tools as per the changing need of the moment. As a major portion of people experience some of the form of disability, there is certainly no doubt about the injustice faced by them in day-to-day life as disability is still seen as a evaluative There are various forms of barriers which are faced by disables in their different aspects of life including the professional and social barriers. As everything is related to one another, this can also affect the mental and physical well-being of disabled population in the negative manner. People with disabilities working in organizations undergo through many issues. One of them is related to a gap that is visible between development of ICT tools for general workforce and for people with disabilities workforce in HRM at workplace. ICT tools can also be a source of maximizing the optimal functioning, making the community more effective and efficient. Therefore, the study aims to review the existing ICT tools with respect to the people with disabilities by doing a meta-analysis. The study will serve an important two-fold purpose through which not only the efficiency of “Divyangjan” will be maximized but will further also contribute to the organizational success by doing a deeper analysis. The knowledge of the ICT tools with respect to people with disabilities in India, thus becomes important. The findings will also add to the empirical evidence regarding the already existing literature of digital technology.

Keywords

Information and Communication Tools (ICT) divyangjan people with disabilities (PWDs) Assistive Technology (AT) inclusion accessibility.